What is Vello by Idexx?

Vello by IDEXX is a convenient tool that helps you stay connected with our hospital and manage your pet’s care more easily. It’s directly linked to our system, so everything is up-to-date and in one place.

Why should I want to have Vello by Idexx?

Vello makes caring for your pet easier, more organized, and less stressful by keeping everything you need in one place and keeping you connected with us!
  • Never miss important care – You’ll get automatic reminders for appointments, vaccines, and services so nothing slips through the cracks.

Already have an account?

Want to Sign up?
  1. Go to https://app.vello.idexx.com/registerapp.vello.idexx.com/register
  2. Enter your phone number OR email address associated with the login.
  3. You will then be prompted to enter a verification code sent to either your phone number or email address—whichever you used to log in.
    Simply enter the code to continue and access your account.
  4. View all your pet(s) information from there!
  1. Go to ​https://app.vello.idexx.com/register app.vello.idexx.com/register 
  2. Click "Find Your Practice"
  3. You can either enter Name: Gloucester Veterinary Hospital, City: Gloucester, OR Zip Code: 23061
  4. When signing up, the website will ask you to enter your phone number and email address.
    Please make sure you use the SAME phone number and email that are listed on your account with GVH. This is important so the system can correctly link your profile to your pet’s medical records!
  5. Next, you’ll receive a verification code sent to your phone number to confirm your identity.
    After that, you’ll also be asked to verify your email address—another code will be sent there as well. Be sure to enter both codes when prompted to complete your account setup.
*We take your privacy personally and will not share your email nor will we send you any emails you have not subscribed to receive from our practice about your pet's health and other educational information​